Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Information Systems This position is responsible for providing first line technical support for employees with regards to corporate business needs, keeping documentation current regarding this support, and escalating reported problems as necessary for the purpose of timely and user-friendly resolution. MAJOR RESPONSIBILITIES AND AUTHORITY Troubleshoot and resolve problems with corporate equipment hardware and software. Provide overview training to end users. Update and resolve helpdesk work orders per established procedures. Other duties as assigned. …
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