IT Help Desk Assistant Division: Academic Affairs Department: Career Pathways Experience: Entry Level Job Code: GL Code: Supervisor of Student Employee(s): Eric VanHoose/ Angela Lockhart FWS, IWS, or Grant Funded: ☒ FWS, ☒ IWS, ☒ Grant Funded Avg. Hours/Week: ☐ 1-5, ☒ 6-10, ☒ 11-15, ☒ 16-20 Work at the IT Helpdesk to gain hands-on experience in troubleshooting, customer service, and professional communication. Ideal for students interested in IT careers and developing practical technical support skills. Responsibilities and Career Competencies: • Work a helpdesk ticket queue. …
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