Job Info POSITION: Union - Customer Care Representative Trainee NUMBER OF OPEN POSITIONS: 4 LOCATION: CT - Orange - 60 Marsh Hill Rd HOURLY RATE: $29.58 Job Description Summary Respond to customer service inquiries including general billing questions, bill analysis, applications for service, service notifications, emergencies, payment options, collections matters, etc. Key Responsibilities • Respond to all customer inquiries (telephone or written) regarding billing, service, etc., following established policies and procedures, and providing exceptional customer service. • Assist customers concerning credit and collection issues and make arrangements according to guidelines. …
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