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Summer 2027 Intern – Technology Training & Learning

American Family Insurance Group

WI MadisonInternshipPosted September 28, 2026

The Service Management Office (SMO) Training & Learning Experience Intern will work closely with the SMO Training Team to review, assess, and enhance training content supporting IT service management processes and initiatives. This internship provides an opportunity to apply instructional design methodologies, learning theory, adult education principles, and user experience concepts to real-world enterprise training programs. The intern will conduct research, evaluate existing learning content, and develop recommendations that help improve training effectiveness, learner engagement, and adoption of organizational processes. …

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