Scope of Position: Ensure the proper and timely movement of freight and information, while complying with internal and external requirements and providing exceptional customer service. Major Duties and Responsibilities may include the following: • Provide exceptional customer service to both internal and external customers • Adherence to Operational Process Standards • Daily tracking of shipments and corresponding documents • Work with the team to provide solutions to customers • Comply with customer requirements and procedures • Proactively communicate timely status updates to customers • Communicate with international and domestic customers and offices • Update shipment information in …
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